WebTrends Help Needed!

[yeseniagn]

Do you know if there is any other mailing lists to find solutions for this software. I don't have the support plan, and the help they post is not enough.

I have WebTrends 7.1a Professional, and I have two questions so far:

1. Search engine (paid), yesterday I add the wt.srch=1 parameter from google setup, but I don't see any result.
2. Intranet domains. I see in the log file the url of the homepage http://www.parature.com and also an intranet domain http://supportcenteronline.com, how ever I cannot analyze the second one. I tried configuring this as an intranet domain and also as a different profile, setting the http://supportcenteronline.com as the home url. However, after this second configuration I got the same results but with wrong filenames. for example the right file is http://www.parature.com/solutions.aspx but the results in the reports show http://supportcenteronline.com/solutions.aspx. Besides this I don't see any correct page from http://supportcenteronline.com even though I see a lot of records in the log file.

If you know where I can find more answer about Webtrends, I will appreciate it.
Thanks.
Yesenia

[tgilkison]

I installed WebTrends Professional 7.1b on my work computer, and also tested on a Virtual Machine. We purchased a license and I had a server re-imaged for the installation of the WebTrends product. The server is a 4 X 700 Mhz with 2 GB of RAM. The installation process failed, saying that a 1500 Mhz processor was required.

In processing logs with Sawmill on a Virtual Machine, it was about 10 times slower than on physical hardware. WebTrends has created this arbitrary hardware requirement to 'protect us' from slow performance. I say that performance is relative, and I should be allowed to install the product on a 1400 Mhz processor if I choose to do so.

Just be aware that if you don't meet WebTrends requirements, you probably won't be able to run the software!