Position Title : Tier II PHP Support Engineer (Linux, mySQL)
Location : Menlo Park
Position Type : Contract
Company : Branta Group
Contact Marcus Ronaldi [mronaldi@brantagroup.com]
Relocation : No
Sponsorship : No
Telecommuting :All work must be done on site in Menlo Park
3rd Parties : Yes
Directions to apply :If you are interested in this position send me
1) an updated copy of your resume as an attached file
2) complete the skill summary (request this from me)
3) Your availability and salary rate requirement.

Tier II Support Engineer

The Operations department is looking for an Operations Engineer/Tier II Support Engineer to work in a fast paced, high-tech environment. We are looking for a jack-of-all-trades, who seeks an opportunity to make their mark and build their experience. You must be ready and willing to take on any problem a customer support rep or company staff member has and find a solution. You will work under the direction of the Operations Manager to assist with system upkeep, database and scripting problems and help recommend fixes and optimizations to the engineering department as necessary. In the process, you will gain experience working with terabyte-sized databases, database clustering, script optimizations, web-based automation and some of the hottest Linux open-source technology.

- Analyzing code in our application when escalations come from the support department
- Monitoring live systems to proactively prevent downtime when problems occur
- Writing sample scripts to help the Support team better analyze problems
- Maintaining a complex support ticketing system
- Occasionally talking to customers directly when more information is needed
- Assisting with occasional scripting, customization and other engineering tasks

- 2+ years PHP experience
- 1+ year mySQL experience
- Very comfortable in a LAMP environment
- Linux skills (RedHat/Fedora Core experience a plus)
- Networking experience a plus
- Experience with load balancers or mail transport agents helpful
- Ability to work with deadlines
- CVS/Subversion/Perforce knowledge a plus
- SQL/PostgreSQL/Oracle knowledge a plus