URGENT.. URGENT... PLEASE HELP US


DevX Home    Today's Headlines   Articles Archive   Tip Bank   Forums   

Results 1 to 3 of 3

Thread: URGENT.. URGENT... PLEASE HELP US

  1. #1
    precious Guest

    URGENT.. URGENT... PLEASE HELP US

    Norton anti-virus for corporate edition is just installed on E2K Entp
    server. NAV recommended to not to scan Exchsrvr folder, but I scanned. One
    of the virus found on c:\program files\exchsrvr\mdbdata\e00.log, and the
    file is quarantined and moved, and therefore my "First Storage Group",
    (Mailbox store, Public folder store) is down. Trying to "Mount Store" gives
    error "An internal processing error occured. Error c1041724". From NAV, I
    tried to moveback this file (e00.log) to its original location, and from ESM
    I tried to mount the storage group. But no success. All Exchange services
    are perfectly running. ESM starts and able to navigate into servers,
    protocols etc., But all storage groups are down. This is my production
    server. 10 days back I took backup of ONLY "First Storgae Group". Will I be
    able to retrieve atleast from this backup?

    Some more info from Event viewer

    Event Source: ESE98
    Event Category: Logging/Recovery
    Event ID: 301
    Date: 6/22/2001
    Time: 11:40:13 AM
    User: N/A
    Computer: SERVER_MAIN
    Description:
    Information Store (2888) The database engine has begun replaying logfile
    C:\Program Files\Exchsrvr\mdbdata\E000057F.log.


    Event Type: Error
    Event Source: MSExchangeIS
    Event Category: General
    Event ID: 9518
    Date: 6/22/2001
    Time: 11:38:57 AM
    User: N/A
    Computer: SERVER_MAIN
    Description:
    Error 0xfffffdfd starting Storage Group
    /DC=COM/DC=PRECIOUSMICROTECH/CN=CONFIGURATION/CN=SERVICES/CN=MICROSOFT
    EXCHANGE/CN=PML/CN=ADMINISTRATIVE GROUPS/CN=FIRST ADMINISTRATIVE
    GROUP/CN=SERVERS/CN=SERVER_MAIN/CN=INFORMATIONSTORE/CN=FIRST STORAGE GROUP
    on the Microsoft Exchange Information Store.


    Event Type: Error
    Event Source: ESE98
    Event Category: Logging/Recovery
    Event ID: 454
    Date: 6/22/2001
    Time: 11:38:57 AM
    User: N/A
    Computer: SERVER_MAIN
    Description:
    Information Store (2888) Database recovery/restore failed with unexpected
    error -515.




    PLEASE HELP US.


    J Justin


    Share on Google+

  2. #2
    Craig Guthrie Guest

    Re: URGENT.. URGENT... PLEASE HELP US


    I'm sorry to hear of this. It appears to me that your best plan of attack
    is to:

    1. Call Microsoft Support. Pay the $200 or whatever it is. If this is your
    production system then it will be worth it, right?

    2. If #1 above fails, and you haven't tried already, restore the 10 day old
    backup.

    I wish you well.
    Craig


    "precious" <info@preciousmicrotech.com> wrote:
    >Norton anti-virus for corporate edition is just installed on E2K Entp
    >server. NAV recommended to not to scan Exchsrvr folder, but I scanned. One
    >of the virus found on c:\program files\exchsrvr\mdbdata\e00.log, and the
    >file is quarantined and moved, and therefore my "First Storage Group",
    >(Mailbox store, Public folder store) is down. Trying to "Mount Store" gives
    >error "An internal processing error occured. Error c1041724". From NAV,

    I
    >tried to moveback this file (e00.log) to its original location, and from

    ESM
    >I tried to mount the storage group. But no success. All Exchange services
    >are perfectly running. ESM starts and able to navigate into servers,
    >protocols etc., But all storage groups are down. This is my production
    >server. 10 days back I took backup of ONLY "First Storgae Group". Will I

    be
    >able to retrieve atleast from this backup?
    >
    >Some more info from Event viewer
    >
    >Event Source: ESE98
    >Event Category: Logging/Recovery
    >Event ID: 301
    >Date: 6/22/2001
    >Time: 11:40:13 AM
    >User: N/A
    >Computer: SERVER_MAIN
    >Description:
    >Information Store (2888) The database engine has begun replaying logfile
    >C:\Program Files\Exchsrvr\mdbdata\E000057F.log.
    >
    >
    >Event Type: Error
    >Event Source: MSExchangeIS
    >Event Category: General
    >Event ID: 9518
    >Date: 6/22/2001
    >Time: 11:38:57 AM
    >User: N/A
    >Computer: SERVER_MAIN
    >Description:
    >Error 0xfffffdfd starting Storage Group
    >/DC=COM/DC=PRECIOUSMICROTECH/CN=CONFIGURATION/CN=SERVICES/CN=MICROSOFT
    >EXCHANGE/CN=PML/CN=ADMINISTRATIVE GROUPS/CN=FIRST ADMINISTRATIVE
    >GROUP/CN=SERVERS/CN=SERVER_MAIN/CN=INFORMATIONSTORE/CN=FIRST STORAGE GROUP
    >on the Microsoft Exchange Information Store.
    >
    >
    >Event Type: Error
    >Event Source: ESE98
    >Event Category: Logging/Recovery
    >Event ID: 454
    >Date: 6/22/2001
    >Time: 11:38:57 AM
    >User: N/A
    >Computer: SERVER_MAIN
    >Description:
    >Information Store (2888) Database recovery/restore failed with unexpected
    >error -515.
    >
    >
    >
    >
    >PLEASE HELP US.
    >
    >
    >J Justin
    >
    >


    Share on Google+

  3. #3
    NebojsaT Guest

    Re: URGENT.. URGENT... PLEASE HELP US


    Before you call Microsoft support :-), try with "hard recovery" using eseutil
    /cc. make sure you have enough disk space.
    ESM can start because it's reading the server info from Active Directory,
    even without database(s) being mounted.
    BTW, error 515 is invalid log sequence.


    "precious" <info@preciousmicrotech.com> wrote:
    >Norton anti-virus for corporate edition is just installed on E2K Entp
    >server. NAV recommended to not to scan Exchsrvr folder, but I scanned. One
    >of the virus found on c:\program files\exchsrvr\mdbdata\e00.log, and the
    >file is quarantined and moved, and therefore my "First Storage Group",
    >(Mailbox store, Public folder store) is down. Trying to "Mount Store" gives
    >error "An internal processing error occured. Error c1041724". From NAV,

    I
    >tried to moveback this file (e00.log) to its original location, and from

    ESM
    >I tried to mount the storage group. But no success. All Exchange services
    >are perfectly running. ESM starts and able to navigate into servers,
    >protocols etc., But all storage groups are down. This is my production
    >server. 10 days back I took backup of ONLY "First Storgae Group". Will I

    be
    >able to retrieve atleast from this backup?
    >
    >Some more info from Event viewer
    >
    >Event Source: ESE98
    >Event Category: Logging/Recovery
    >Event ID: 301
    >Date: 6/22/2001
    >Time: 11:40:13 AM
    >User: N/A
    >Computer: SERVER_MAIN
    >Description:
    >Information Store (2888) The database engine has begun replaying logfile
    >C:\Program Files\Exchsrvr\mdbdata\E000057F.log.
    >
    >
    >Event Type: Error
    >Event Source: MSExchangeIS
    >Event Category: General
    >Event ID: 9518
    >Date: 6/22/2001
    >Time: 11:38:57 AM
    >User: N/A
    >Computer: SERVER_MAIN
    >Description:
    >Error 0xfffffdfd starting Storage Group
    >/DC=COM/DC=PRECIOUSMICROTECH/CN=CONFIGURATION/CN=SERVICES/CN=MICROSOFT
    >EXCHANGE/CN=PML/CN=ADMINISTRATIVE GROUPS/CN=FIRST ADMINISTRATIVE
    >GROUP/CN=SERVERS/CN=SERVER_MAIN/CN=INFORMATIONSTORE/CN=FIRST STORAGE GROUP
    >on the Microsoft Exchange Information Store.
    >
    >
    >Event Type: Error
    >Event Source: ESE98
    >Event Category: Logging/Recovery
    >Event ID: 454
    >Date: 6/22/2001
    >Time: 11:38:57 AM
    >User: N/A
    >Computer: SERVER_MAIN
    >Description:
    >Information Store (2888) Database recovery/restore failed with unexpected
    >error -515.
    >
    >
    >
    >
    >PLEASE HELP US.
    >
    >
    >J Justin
    >
    >


    Share on Google+

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
HTML5 Development Center
 
 
FAQ
Latest Articles
Java
.NET
XML
Database
Enterprise
Questions? Contact us.
C++
Web Development
Wireless
Latest Tips
Open Source


   Development Centers

   -- Android Development Center
   -- Cloud Development Project Center
   -- HTML5 Development Center
   -- Windows Mobile Development Center