Top White Papers and Webcasts

  • On-Demand Webinar Your developers are shifting to a DevOps delivery model to increase the speed of delivering new code and features to your customers. But as a security and IT practitioner, you want security-first, enterprise-wide solutions that support your development teams without compromising on security. During this session, we discuss why it is important to: Secure and manage secrets used by machines (e.g. micro-services, applications, scripts, CI/CD tools, hosts, etc.) and privileged users …

  • Contact center infrastructure vendors continue to integrate their multichannel capabilities to develop ''omnichannel'' solutions, while enhancing their cloud delivery capabilities. Gartner Magic Quadrant reports evaluate contact center solution providers based on completeness of vision and ability to execute. As you are looking to modernize your existing on premises contact center solution or considering cloud as an alternative, check out these Gartner Reports for strengths and cautions to consider when …