Top White Papers and Webcasts

  • Despite the popularity of cloud software, many companies are reluctant to move their contact centers to the cloud. This white paper breaks down cloud architecture, the benefits of cloud and the difference between cloud and on-premise systems. It's a helpful resource for companies who are curious about cloud contact center software but have reservations. It offers practical explanations, extensive research and a guide to selecting the right cloud contact center vendor.

  • On-demand Event Event Date: May 16, 2017 Developers who use popular JavaScript frameworks like React to build user interfaces often have to create components to build the interface. Building components is time consuming, has integration and maintenance risks, and worst of all, distracts them from the task at hand — actually building the app. Watch this webinar to see how to quickly and easily add more than 115 professionally supported and tested components from Sencha to your React apps. In this …