Idiosyncrasies in contacts

[Chuck Callahan]

We are using Exchange 200 and Outlook 2000 and have come up with a “strange”
issue with contact. If any of you have any ideas on how to correct the problem,
PLEASE let me know.

We have the need for our administrative assistants to be able to access their
managers Outlook components. We have used the “Open these additional mailboxes”
feature to allow the viewing of the managers Outlook folders. This works
very well. However, when contacts are viewed this way the it appears that
some contacts are missing.

If you open up Contacts on the mangers system, using view by categories,
it will say for example:

Categories: (none) (174)
Categories: (Business) (136)

However, when you open them through the Assistants system when logged in
as themselves and opening the manager’s mailbox with the “Open these additional
mailboxes” feature, they see

Categories: (none) (171)
Categories: (Business) (129)


Does anyone know why there is a discrepancy and how we “synchronize” the
assistants system so that he right number of categories are shown.


Charles B. Callahan
Information Systems Analyst\Webmaster
San Bernardino Valley Municipal Water District
chuckc@sbvmwd.com

[Peter]

I suspect that the Contacts which can't be seen by the Administrative Assistants
have been marked private.

-Peter

"Chuck Callahan" <chuckc@sbvmwd.com> wrote:
>
>
>
>
>We are using Exchange 200 and Outlook 2000 and have come up with a “strange”
>issue with contact. If any of you have any ideas on how to correct the problem,
>PLEASE let me know.
>
>We have the need for our administrative assistants to be able to access
their
>managers Outlook components. We have used the “Open these additional mailboxes”
>feature to allow the viewing of the managers Outlook folders. This works
>very well. However, when contacts are viewed this way the it appears that
>some contacts are missing.
>
>If you open up Contacts on the mangers system, using view by categories,
>it will say for example:
>
> Categories: (none) (174)
> Categories: (Business) (136)
>
>However, when you open them through the Assistants system when logged in
>as themselves and opening the manager’s mailbox with the “Open these additional
>mailboxes” feature, they see
>
> Categories: (none) (171)
> Categories: (Business) (129)
>
>
>Does anyone know why there is a discrepancy and how we “synchronize” the
>assistants system so that he right number of categories are shown.
>
>
>Charles B. Callahan
>Information Systems Analyst\Webmaster
>San Bernardino Valley Municipal Water District
>chuckc@sbvmwd.com
>

[Chuck Callahan]

That is the weird thing about this, there are no contacts listed as private
either.

"Peter" <durkeep@lanepowell.com> wrote:
>
>I suspect that the Contacts which can't be seen by the Administrative Assistants
>have been marked private.
>
>-Peter
>
>"Chuck Callahan" <chuckc@sbvmwd.com> wrote:
>>
>>
>>
>>
>>We are using Exchange 200 and Outlook 2000 and have come up with a “strange”
>>issue with contact. If any of you have any ideas on how to correct the
problem,
>>PLEASE let me know.
>>
>>We have the need for our administrative assistants to be able to access
>their
>>managers Outlook components. We have used the “Open these additional mailboxes”
>>feature to allow the viewing of the managers Outlook folders. This works
>>very well. However, when contacts are viewed this way the it appears that
>>some contacts are missing.
>>
>>If you open up Contacts on the mangers system, using view by categories,
>>it will say for example:
>>
>> Categories: (none) (174)
>> Categories: (Business) (136)
>>
>>However, when you open them through the Assistants system when logged in
>>as themselves and opening the manager’s mailbox with the “Open these additional
>>mailboxes” feature, they see
>>
>> Categories: (none) (171)
>> Categories: (Business) (129)
>>
>>
>>Does anyone know why there is a discrepancy and how we “synchronize” the
>>assistants system so that he right number of categories are shown.
>>
>>
>>Charles B. Callahan
>>Information Systems Analyst\Webmaster
>>San Bernardino Valley Municipal Water District
>>chuckc@sbvmwd.com
>>
>

[Peter]

I don't mean that the Contacts are in a catagory named Private. I mean that
the checkbox labeled Private, in the lower-right corner of the opened Contact,
has been checked. Checking this box causes anyone viewing the Contacts list
from another mailbox to not be able to see that Contact.

-Peter

"Chuck Callahan" <chuckc@sbvmwd.com> wrote:
>
>That is the weird thing about this, there are no contacts listed as private
>either.
>
>"Peter" <durkeep@lanepowell.com> wrote:
>>
>>I suspect that the Contacts which can't be seen by the Administrative Assistants
>>have been marked private.
>>
>>-Peter
>>
>>"Chuck Callahan" <chuckc@sbvmwd.com> wrote:
>>>
>>>
>>>
>>>
>>>We are using Exchange 200 and Outlook 2000 and have come up with a “strange”
>>>issue with contact. If any of you have any ideas on how to correct the
>problem,
>>>PLEASE let me know.
>>>
>>>We have the need for our administrative assistants to be able to access
>>their
>>>managers Outlook components. We have used the “Open these additional
mailboxes”
>>>feature to allow the viewing of the managers Outlook folders. This works
>>>very well. However, when contacts are viewed this way the it appears that
>>>some contacts are missing.
>>>
>>>If you open up Contacts on the mangers system, using view by categories,
>>>it will say for example:
>>>
>>> Categories: (none) (174)
>>> Categories: (Business) (136)
>>>
>>>However, when you open them through the Assistants system when logged
in
>>>as themselves and opening the manager’s mailbox with the “Open these additional
>>>mailboxes” feature, they see
>>>
>>> Categories: (none) (171)
>>> Categories: (Business) (129)
>>>
>>>
>>>Does anyone know why there is a discrepancy and how we “synchronize” the
>>>assistants system so that he right number of categories are shown.
>>>
>>>
>>>Charles B. Callahan
>>>Information Systems Analyst\Webmaster
>>>San Bernardino Valley Municipal Water District
>>>chuckc@sbvmwd.com
>>>
>>
>