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Thread: Infragistics/Sheridan new registration policy

  1. #16
    Lowell Williams Guest

    Re: Infragistics/Sheridan new registration policy


    Todd,

    Sorry I lost you; it's just that I have a strong feeling about the right
    of privacy and I see this as an encroachment on privacy that seems trivial,
    but, may someday get out of hand. Ever seen "The Crucible?" Substitute "unauthorized
    software" for "seen with the Devil."

    If you're losing money on support calls for unauthorized use, you have a
    different problem. You should make sure that everyone that calls in is legitimate.
    I have no problem with that.

    A suggestion: To register, you go to a web site or call in on the phone.
    You're given a key that identifies you (or your Company). The software on
    the machine creates a key that identifies the machine. You give the web site
    your ID and machine key and you get back a key that activates your software.
    Combine the keys and viola, you have access etc. No data is ever transmitted
    or received by the software itself. (If I get to provide my own key, I like
    that better). If I switch computers or Motherboards, do I have to get a new
    key for that machine? I could live with that as long as the key aquistion
    is easy, although I'd rather not.

    But, if your primary argument is that you're losing money in support, I think
    you'd be better served coming up with a support verification system.



  2. #17
    John Butler Guest

    Re: Infragistics/Sheridan new registration policy

    Todd

    "Todd B - Agendum Software" <ToddB@NOSPAMAgendumSoftware.com> wrote in
    message news:3a7d6d2b@news.devx.com...

    > In one case, the company had purchased 3 copies but had well over 200
    > installed.


    I hadn't considered the big corporate angle. You're right, that's a
    substantial area for loss of revenues.

    > Ok I guess I do have to agree with you in the sense that if you are

    talking
    > about a very involved product, then yes 30 days may be too limiting. My
    > statements however were from the perspective of evaluating an ActiveX
    > control. ;-)


    Some of the tools nowadays are pretty sophisticated. If you're not in a big
    corporate and specifically charged with evaluating a product, you have to
    find the time (ie non-billable hours <grin>) to fit it all your R&D...

    However the argument you made about getting in touch with the vendor is
    totally valid and absolutely acceptable. Wierd...I hadn't thought of that
    (doh)

    Todd, thanks for your input. I don't know about anyone else, but I
    appreciate you taking the time to hear various viewpoints, with the endgoal
    of providing a better solution. It would be nice to see some other vendors
    getting involved in this discussion, so we can see what their viewpoints
    are. Whatever happens, I am sure your company will benefit (directly and
    indirectly) from their attention to their customers.

    Regards
    John Butler





  3. #18
    Todd B - Agendum Software Guest

    Re: Infragistics/Sheridan new registration policy

    Hi to all in this thread or reading it... Due to the fact this thread does
    make direct comments about another company and it is fact that our company
    policy is to not comment in any way in regard to another company, their
    policies, their products or any other area, I am going to discontinue my
    participation in this particular thread because I do not want to be placed
    in a position that is unfair or unjust to another company that is in the
    same market as we are. And since they are not active in nor participating
    in this thread, I do not feel it is fair for me to continue to participate
    in this thread without them having the chance to explain or argue from their
    point of view.

    HOWEVER, because I am involved in the debate/discussion of this thread from
    the point that I DO want to hear your opinions, and because it is from a
    developer point of view in regard to piracy and software registration
    issues, and because that is the very reason I was participating, I would
    like to keep THAT part of the discussion going.

    Therefore, I am discontinuing my participation on this news server in this
    thread so that you all can continue to discuss it in whatever manner you
    deem you need to. But in fairness, I do not think it is appropriate for me
    to continue in the thread when it does make direct references to one of our
    competitors and/or another company in the market that we are in. And since
    more references have been made in replies and the thread may get more deeply
    involved in that part of the discussion, I do not feel it is fair for me to
    continue to participate being that I am CEO and President and do represent a
    3rd party company myself. I thought about this when I replied the first
    time and have made sure I did not comment or state anything in regard to
    that party, however I am just personally not comfortable with the continuing
    discussion... and I would not think it was fair if someone were to do the
    same to me and my partners. So in fairness to the other company, I am going
    to discontinue my participation in this thread while it references another
    company and their policies and/or decisions.

    Because I DO want to continue the discussion on the two issues of piracy and
    registration of software, I have copied a couple of the posts to our news
    server into the general newsgroup so that we can continue that part of the
    discussion and so I can participate further in that discussion. I really
    would like to continue to discuss those issues with all of you but I am just
    not comfortable doing so in a thread that has obvious remarks directed
    toward another company not related to us. By continuing one area of this
    thread on our server, we can continue to discuss two of the issue while
    allowing you to all continue this thread in whatever manner you want and
    that is your right to do. By opening a thread on our server, it will allow
    us to discuss those two areas openly and will allow you to continue this
    groups thread in whatever manner you want without me getting involved in
    regard to discussing another company.

    Our news server is public and I would like to continue those parts I
    outlined, in our news group so please add our news server to your reader and
    join me in the General group to continue this thread MINUS the direct
    comments about the other company. We really would like to talk to you all
    in more detail about your concerns and comments in regard to piracy issues
    as well as issues dealing with registration of software. I have already
    posted a couple posts as well as my replies to those there. To add our
    news server simply set a news account to our domain URL
    www.AgendumSoftware.com and select the group General. There are other
    groups as well but most of them are for direct technical support and
    discussion of our products. However the groups General and OffBeat are NOT
    for company stuff rather they are for open discussion forums on anything.
    We do use them as marketing and advertising draws rather they are used for
    open discussion of any topic and we offer them as a free and open forum
    location for any type of discussion.

    I hope some of you will join me there so we can continue our thread and I
    hope the rest of you will continue this thread here in the manner you want
    even though I feel I must withdraw my participation in fairness to others.

    Thank you.

    --
    Sincerely,

    Todd B - CEO - Agendum Software
    http://www.AgendumSoftware.com | Mailto:ToddB@AgendumSoftware.com
    (608) 837-6736 (419) 821-9599


    "Lowell Williams" <lwilliams@videopress.net> wrote in message
    news:3a772c22$1@news.devx.com...
    >
    > I was infuriated to find out recently that Infragistics now demands that

    you
    > install a tool they call "DPAC" (Digital Product Activation Certificate)
    > about which they say:
    >
    > "The activation process identifies your machine by a unique one-way hash
    > code generated from the machine's hardware. This hash code can be used to
    > identify the machine, but it reveals no private information about the

    machine
    > or its contents. In fact, because the hash code is one-way, it cannot be
    > deciphered, nor can it be used to discern any information about your

    machine."
    > source:http://www.infragistics.com/support/....asp?find=dpac
    >
    > Do you remember the excitement Intel generated with unique ID's for

    Pentium
    > III's? I don't care WHAT it's collecting. They have no business requiring
    > me to allow them ANY information about my system in order to use a

    component.
    >
    > It does nothing but add complications for the developer. Just read the

    FAQ's
    > page to find out how much more it may complicate your development job.
    >
    > Please join with me in getting Infragistics management to discontinue this
    > policy of "Big Brother" interference.
    >




  4. #19
    Todd B - Agendum Software Guest

    Re: Infragistics/Sheridan new registration policy

    Lowell,

    I am still in the group.. .but not continuing in this particular thread due
    to the inclusion of statement about another company... I just did not feel
    it was right for me to stay involved due to that. We have continued the
    piracy and registration parts of this thread on one of our newsgroups if you
    would like to join in. I assume you all will keep this thread going as well
    of which I will continue to read but not respond to here.

    I started a thread on our groups because there were two areas that I DID
    want to discuss more with users to get your opinions.. Sorry I pulled in
    this group but I just did not feel right about commenting in this public
    group when it involved another company of which I am not affiliated with.

    --
    Sincerely,

    Todd B - Agendum Software
    http://www.AgendumSoftware.com | Mailto:ToddB@AgendumSoftware.com
    (608) 837-6736 Voice (419) 821-9599 Fax

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    "Lowell Williams" <lwilliams@videopress.net> wrote in message
    news:3a7f26bf$1@news.devx.com...
    >
    > Todd,
    >
    > Sorry I lost you; it's just that I have a strong feeling about the right
    > of privacy and I see this as an encroachment on privacy that seems

    trivial,
    > but, may someday get out of hand. Ever seen "The Crucible?" Substitute

    "unauthorized
    > software" for "seen with the Devil."
    >
    > If you're losing money on support calls for unauthorized use, you have a
    > different problem. You should make sure that everyone that calls in is

    legitimate.
    > I have no problem with that.
    >
    > A suggestion: To register, you go to a web site or call in on the phone.
    > You're given a key that identifies you (or your Company). The software on
    > the machine creates a key that identifies the machine. You give the web

    site
    > your ID and machine key and you get back a key that activates your

    software.
    > Combine the keys and viola, you have access etc. No data is ever

    transmitted
    > or received by the software itself. (If I get to provide my own key, I

    like
    > that better). If I switch computers or Motherboards, do I have to get a

    new
    > key for that machine? I could live with that as long as the key aquistion
    > is easy, although I'd rather not.
    >
    > But, if your primary argument is that you're losing money in support, I

    think
    > you'd be better served coming up with a support verification system.
    >
    >




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